downloadWhy can't I download this file?
Applicable Products
From your Chromebook, go to the Google Play Store: 2. Click into the Search Box and type Citrix and then press enter: 3. The Citrix Workspace app should appear: 4. Go ahead and click the Green Install button towards the right hand side: 5. When installation is complete, you will see a green “Open” button. Go ahead and click that button. With Google Chrome OS and Citrix Workspace, delivering a secure and robust solution just got easier. Security, speed and flexibility of Chrome OS Wide variety of Chrome devices for every price point and use case Access to over 2M apps in the Google Play Store Manage multiple user devices from a single software system, including Chrome OS, with.
- Receiver for HTML5
- Receiver for Chrome
Symptoms or Error
Connection to StoreFront/VDA will fail and may show cannot connect to server error or some SSL Certificate error in console logs. One of the reason could be invalid SSL certificate.
Applicable Products:
Citrix Workspace App For Google Chrome
Citrix Receiver for HTML5, Citrix Receiver for Chrome, Citrix Workspace app for Chrome, Citrix workspace app for HTML5
Solution
Recommended solution: Update the certificates.
Alternatively, you can try this workaround:
- Close the Citrix Workspace app for Chrome / Citrix Receiver for Chrome.
- Open Chrome browser in your Chromebook.
- Visit your site.
- It will show some error as below.
Now, open the Citrix Workspace app for Chrome or Citrix Receiver for Chrome and it might allow you to access your StoreFront/VDA.
![Citrix workspace app on chromebook Citrix workspace app on chromebook](/uploads/1/1/9/8/119860348/326410758.png)
Other possible workaround for specific certificate error:
- NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM error
Latest Firefox and Chrome browsers do not support SHA-1 certificate and StoreFront connection fails with error: NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM
Citrix Receiver for Chrome/HTML5 or Citrix Workspace app for Chrome/HTML5 cannot establish secure connection and session launch will fail - Kaiser permanente copay. NET::ERR_CERT_COMMON_NAME_INVALID error
Chrome requires Subject Alternative Name for SHA-2 certificate, without SAN (Subject Alternative Name) in the SHA-2 certificate, the connection will fail with error NET::ERR_CERT_COMMON_NAME_INVALID
Session launch fails with CERT_COMMON_NAME_INVALID(-200) error dialog
Workaround for NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM and
NET::ERR_CERT_COMMON_NAME_INVALID:- Mozilla:Enable network.websocket.allowInsecureFormHTTPS from about:config
- Chrome:
Chrome by default requires SHA2 Certificate with Subject Alternative Names (SAN)
Add the following registry keys at : SoftwarePoliciesGoogleChrome - EnableCommonNameFallbackForLocalAnchors – true
(Note: Chrome need SAN by default) - EnableSha1ForLocalAnchors – true
(Note: SHA1 is not supported)
Recommended Solution: Use SHA2 certificates with Subject Alternative Names (SAN).Problem Cause: - CTX134123 - Receiver for HTML5 - Unable to Launch Apps Using HTTPS URL
- CTX217352 - How to Collect Logs in Receiver for Chrome and Receiver for HTML5
- NET::ERR_CERT_SYMANTEC_LEGACY
From Chrome OS version 66 onwards the SSL certificate from Symantec is distrusted. You can go through https://security.googleblog.com/2018/03/distrust-of-symantec-pki-immediate.html to know more about it.
Workaround: Try general workaround mention above.
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How To Open Citrix In Chrome
Problem Cause
Chrome Web Store Citrix Workspace
- CTX134123 - Receiver for HTML5 - Unable to Launch Apps Using HTTPS URL
- CTX217352 - How to Collect Logs in Receiver for Chrome and Receiver for HTML5